|Flying Upper Class on Virgin Atlantic|
Perhaps it was luck or maybe even chance, but when it came time to book our tickets to London for our annual New Year's trip, the price had dropped. What I would have spent on Premium Economy seats now was around the same price for seats in Upper Class on Virgin Atlantic. So why not, right? Before I get too carried away with the actual flights and service onboard, let's start at the beginning.
|Virgin Clubhouse at Boston Logan|
|Virgin Clubhouse Boston menu|
|The Virgin Upper Class Suite|
|Virgin Atlantic Upper Class Amenity Kit|
The menu for Upper Class included main courses, warm breads, dessert, and cheese as well as breakfast and beverages including Berry Bros. & Rudd wines.
How nice is it to be served a meal with real flatware and the absolute cutest salt and pepper shakers ever? The flight attendant told us to turn them over for a surprise. Yes, on the bottom it says, "Pinched from Virgin Atlantic" because so many people were taking them home. Cute!
|Thai Vegetable Curry with steamed jasmine rice|
The Upper Class suite is 22" wide and turn into a 33'' wide, 6'6'' long, totally flat bed at the touch of a button. On this Virgin Atlantic Flight 12 from Boston to London, we were on the Airbus A330-300, which has 33 seats in Upper Class. There are 9 rows of seats, restrooms at the front and the back of the cabin, and the bar is at the rear of the cabin.
|Looking forward in the Upper Class cabin|
Overall, my flight from Boston to London was as to be expected for this level of service. Where I did feel some disappointment was with waiting on the flight attendant to help make up my seat (couldn't seem to find the flight attendant for a while) and the "coat situation." When you board they take your coat, which should be coordinated with your seat. However, when we landed, some people were given their coats and others, including us, weren't. When we were getting off the plane, there were our coats strewn across the bar and could've been taken by anyone disembarking the plane. Not my idea of great service whatsoever and it definitely left a bad taste in my mouth after an otherwise great flight.
|Virgin Atlantic Upper Class check in at London Heathrow Airport|
|Virgin Clubhouse at London Heathrow Airport|
|Virgin Clubhouse at London Heathrow Airport|
Of course, we could have opted for a massage, facial, or more, all complimentary services available in the Clubhouse, but it was food and drink that was present on our minds.
|Assortment of vegetarian tapas in the Virgin Clubhouse|
|Comfy chairs in the Virgin Clubhouse|
The playful chairs hanging in the Clubhouse along with a massive amount of seating makes for a comfy stay. In addition, there's a pool table and large video screen in case you want to watch TV or a film. We sat, chatted, and enjoyed our food as we hadn't eaten prior to our arrival. There was a Hospitality Club hostess walking around chatting up guests that she chose to offer benefits to for joining. Not sure how she was choosing them other than through profiling, which disappointing to witness. Before we knew it, it was time to go to the gate. The Virgin Clubhouse is approximately 10 minutes from our gate, which was gate 19. Upper Class enters through a different door and we passed several people waiting to board who we overheard were on standby waiting to get back to Boston.
|Welcome onboard champagne on my Virgin Atlantic flight|
One of the flight attendants during our flight, Claire, an amazing Irish redhead, was the saving grace of this flight. She was sweet and professional and really seemed to care about each of the passengers she was taking care of during the flight. I wish there were more flight attendants like Claire as she made the overall trip completely worth it and helped me not lose my mind because of the incessant banging from the child next to me.
|TV monitor in my "suite"|
|Organic Italian Tomato and Basil Soup|
|Cream and Cheese Polenta Cake|
|Clementine Sponge Pudding|
Duty Free shopping is available during your flight and I picked up a few items to take home with me. Unfortunately, the shopping catalog is quite heavy on perfume and men's cologne as well as watches, things I don't normally buy. I do wish they had more variety as I quite enjoy shopping duty free. I did pick up a Dior Addict Lip Experts Duo, which consists of a Lip Glow balm and a Lip Maximizer as well as a Clinique Moisture Surge CC Cream. I just couldn't help myself! You can order while at home for delivery onboard your flight and some items can be delivered directly to your home so you don't have to carry them off.
Would I fly Virgin Atlantic again? Absolutely! Would I fly in Upper Class? I'm certain that I would despite the snafu with the coats since the seats were comfortable and the overall service was quite good. With all of the flying that we do, it's nice to be able to stretch out and not be squeezed in like sardines so the extra room and service in Upper Class is not only appreciated, but also needed. While not looking exactly for perfection, I do appreciate great service and lots of leg room and Virgin Atlantic definitely delivered, for the most part, on both.